Can I be added to a waitlist if no units are available?

We offer a soft waitlist at no cost. We keep in contact and continue to follow up when units become available.

Are there short-term or flexible lease options available?

Yes. Lease terms range from 3 to 24 months.

Do prices change based on lease term or floor plan?

Yes. Prices may vary based on the lease term or floor plan.

What is the application process and timeline?

We send quotes where you can apply directly online. Once you pay the administrative and application fees, we collect proof of income and identity and typically have approval within 24–48 hours.

What documents are required to apply?

Applicants must provide proof of identity and proof of income, typically their four most recent pay stubs.

Can I lease an apartment without an in-person visit?

Yes. We often lease apartments sight unseen and can provide video tours upon request.

What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

The application fee is $75 per person, the administrative fee is $300 per unit, and the deposit is $500 per unit.

Are there additional monthly fees (pet rent, parking, amenities)?

Additional monthly fees include $50 for pet rent, $30 for Smart Apartment, $5 for pest control, $5.80 for reimbursed other, $12.95 for building facilities, $15 for valet trash, and $20 for the package room.

What payment methods are accepted?

Accepted payment methods include cashier's checks, money orders, and online payments by e-check or credit/debit card.

Are late fees charged for late rent, and when?

Late fees are charged on the 4th of each month and total 8% of the base rent.

What is the guest policy?

Residents are responsible and liable for the conduct of their guests. Acts of guests that breach or violate the Lease Contract or Olympus Property Community Rules and Regulations may be considered breaches by their resident hosts. Residents are liable for any damages caused by their guests. Children of any age are not permitted to be outside of the apartment they are visiting without the resident present.

What are the hours of operation for amenities (pool, gym, clubhouse)?

Community amenities are available 24/7.

Are there community events or resident programs?

We host one resident event per week! We also offer resident referrals with Rentgrata.

Are parking permits required?

No. Parking permits are not required.

How do I set up electricity, water, and internet?

We will send you a welcome letter with website links and phone numbers for gas, electric, and internet.

What internet or cable providers service the community?

Optimum provides internet or cable service to the community.

Is renters insurance required?

Yes. Renters insurance is required.

Is trash, recycling, and pest control provided? If yes, what are the fee costs?

Yes. Valet trash is $15 per month and pest control is $5 per month.

Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

Yes. Maintenance requests can be submitted through the resident portal. For emergency services, you can call the office to dispatch the on-call team.

How do I schedule my move-in date and time?

When you apply, you will select your move-in date. Once approved, we will select a move-in time with you.

What is the move-out notice period?

A 60-day notice is required before move-out.

Are accessible (ADA) apartments available?

Yes. Accessible (ADA) apartments are available.

FREQUENTLY ASKED QUESTIONS

all the Questions YOU MAY HAVE.

At Mountain Trail in Flagstaff, AZ, your ideal living space awaits with thoughtfully designed one and two-bedroom floor plans. Have questions? Our FAQs page is packed with answers to help you navigate life in our vibrant community. Join us in the heart of nature’s beauty.

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Availability & Floorplans

Can I be added to a waitlist if no units are available?
We offer a soft waitlist at no cost. We keep in contact and continue to follow up when units become available.
Are there short-term or flexible lease options available?
Yes. Lease terms range from 3 to 24 months.
Do prices change based on lease term or floor plan?
Yes. Prices may vary based on the lease term or floor plan.

Application & Leasing

What is the application process and timeline?
We send quotes where you can apply directly online. Once you pay the administrative and application fees, we collect proof of income and identity and typically have approval within 24–48 hours.
What documents are required to apply?
Applicants must provide proof of identity and proof of income, typically their four most recent pay stubs.
Can I lease an apartment without an in-person visit?
Yes. We often lease apartments sight unseen and can provide video tours upon request.

Fees & Payments

What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
The application fee is $75 per person, the administrative fee is $300 per unit, and the deposit is $500 per unit.
Are there additional monthly fees (pet rent, parking, amenities)?
Additional monthly fees include $50 for pet rent, $30 for Smart Apartment, $5 for pest control, $5.80 for reimbursed other, $12.95 for building facilities, $15 for valet trash, and $20 for the package room.
What payment methods are accepted?
Accepted payment methods include cashier's checks, money orders, and online payments by e-check or credit/debit card.
Are late fees charged for late rent, and when?
Late fees are charged on the 4th of each month and total 8% of the base rent.

Resident Policies

What is the guest policy?
Residents are responsible and liable for the conduct of their guests. Acts of guests that breach or violate the Lease Contract or Olympus Property Community Rules and Regulations may be considered breaches by their resident hosts. Residents are liable for any damages caused by their guests. Children of any age are not permitted to be outside of the apartment they are visiting without the resident present.
What is your smoking policy?
Smoking is not permitted.

Amenities & Community Features

What are the hours of operation for amenities (pool, gym, clubhouse)?
Community amenities are available 24/7.
Are there community events or resident programs?
We host one resident event per week! We also offer resident referrals with Rentgrata.

Parking & Transportation

Are parking permits required?
No. Parking permits are not required.

Utilities & Services

How do I set up electricity, water, and internet?
We will send you a welcome letter with website links and phone numbers for gas, electric, and internet.
What internet or cable providers service the community?
Optimum provides internet or cable service to the community.
Is renters insurance required?
Yes. Renters insurance is required.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Yes. Valet trash is $15 per month and pest control is $5 per month.

Maintenance & Community Support

Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Yes. Maintenance requests can be submitted through the resident portal. For emergency services, you can call the office to dispatch the on-call team.

Move-In & Move-Out

How do I schedule my move-in date and time?
When you apply, you will select your move-in date. Once approved, we will select a move-in time with you.
What is the move-out notice period?
A 60-day notice is required before move-out.

Accessibility

Are accessible (ADA) apartments available?
Yes. Accessible (ADA) apartments are available.